we are facing a problem with woocommerce checkout. When a non-registered user goes to the cart page and tries clicking on the ‘Proceed to checkout’ button, it doesn’t work. We even tried opening the checkout page with the direct link, but it redirects us to the cart page only.
We have tried so many troubleshooting steps but nothing seems to work. Could you please help us resolve this error at the earliest?
Here is the link to the products page: https://circulareconomyalliance.com/certifications/
Thank you Lavanya
CodePudding user response:
brother I have checked.There are two possibilities in your case. 1- There may be redirection applied as I can see the requested and location URLs differently in the network tab of the browser. 2- I think you have set the cart page for both cart and checkout in woo-commerce page setting.
CodePudding user response:
I checked your page. The button proceed to checkout links to /checkout-page. But the real checkout page is /checkout. Try to enter that, you can see there is a class in a body tag woocommerce-checkout in that page, this means, that is the real checkout page which woocommerce recognizes. But the content is empty, you should check the template file. By the way, you could install plugin Query Monitor, maybe it will show you some error and help further investigate the issue
